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Important Information About Your Delivery

B
Beck
Updated 2 years ago
The first delivery attempt is free were orders are over £100 ex VAT. Failed deliveries due to no one being at the delivery address will be subject to a redelivery charge. Your goods are covered by our goods in transit insurance policy. Please carefully check the goods by unpacking them before signing for the delivery.

If you find any damages please refuse the delivery and we will exchange your product. If you sign for the delivery, this means you are accepting it and the insurance policy will not cover the transport damages you will want want to claim. Therefore once the delivery document is signed, we will not accept any responsibility for the transport damages and we will not be able to exchange the product or provide a refund.

Delivery is made to the kerbside only. Drivers do not unpack or position goods.

All commercial gas appliances must be installed by a qualified Gas Safe Registered engineer. Failure to do so will void the products warranty.
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