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What Components Are Covered Under Warranty?

Updated 8 months ago

The warranty covers any mechanical component failing due to manufacturer fault.

Perishable items or more commonly known as ‘wear and tear’ items such as bulbs, handles, knobs or hinges due to the repetitive high use that these parts are subjected to are not covered under warranty.

External damage such as glass can only be replaced if the damage occurred during delivery. Equipment should be checked at time of delivery, before being signed for. When this isn’t possible, equipment should be signed for as ‘unchecked’, any subsequent claims must be logged and the supplier notified within 24 hours of delivery. Any claim made after this will not be covered.

NB: Warranties will only apply if the equipment is situated in the UK mainland.

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