Empire Supplies Support Centre

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Who is a Commercial Warranty Held By?

B
Beck
Written 8 months ago
All warranties are held with the manufacturer not the supplier/company you purchased the equipment from. As a supplier, we understand that time is of the essence and that any down-time of equipment is inconvenient and, in some cases costly, however while we will liaise on your behalf with the manufacturer and handle the paperwork, the time frame for the scheduling of engineers visits or shipping of replacement parts is out of our hands. 
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