Empire Supplies Support Centre

Condensation can be caused on hot and humid days, when the door is opened and the humidity is high and also when water particles in the air contract cold surfaces. 

Check the Drain First

Before you take any other steps, check the refrigerator’s drain. One of the most common causes of water leaks from a commercial fridge is a blocked drain, an issue that is relatively easy to resolve.

Most commercial fridges have automatic defrosting functionality to melt any ice or frost that builds up on the evaporator coils. When melted, that water flows to a tray below the fridge unit. However, if there is a buildup of food particles, ice or anything else that gets in the way of the drain hose, it will cause the water to leak out of the fridge or freezer.

To correct this, unplug the unit, mop up the water, remove the valve at the end of the hose and flush it out with warm water before you reinstall the valve. This should solve the problem if a blockage was, in fact, the issue.

Check the Drain Pan

If the drain itself wasn’t the problem, you might want to inspect the drain pan, which you’ll typically find under the fridge or on the compressor. If the pan has any signs of damage, you may need to replace it. A buildup of ice could also be problematic, indicating a defective heater. In addition, if the fridge is not level, the pan could come misaligned, causing water to spill out around the fridge.

Check the Seals Around the Fridge

There’s a possibility that damaged seals could be the problem causing your leak. If a seal becomes worn out or otherwise damaged, the fridge will not seal properly and could affect temperatures inside the unit, causing excess condensation and potential water leaks.

Please follow the instructions above fully to resolve your issue.

If you are concerned about the condensation, please CLICK HERE and fill out the form on the following page.